Privacy policy

Privacy Policy

This Privacy Policy describes how Hangzhou Xuankaizi Advertising Co., Ltd. (operating as YoYoRoMall, "we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website https://yoyoromall.com (the "Site") and purchase our products.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Data Collection and Usage

We collect personal data that you voluntarily provide to us when you:

  • Create an account, place an order, or complete a purchase on our Site
  • Contact our customer service team
  • Subscribe to our newsletter or marketing communications
  • Leave a review or interact with our Site content

The personal data we may collect includes, but is not limited to:

  • Name, email address, phone number, billing and shipping address
  • Payment information (processed securely via third-party payment providers, we do not store full credit card details)
  • Order history, product preferences, and communication records
  • Device information, IP address, browsing behavior, and Site usage data (via cookies and analytics tools)

We use your personal data for the following purposes:

  • Process and fulfill your orders, including shipping, delivery, and customer support
  • Communicate with you about your orders, products, services, and promotions
  • Improve our Site, products, and customer experience
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure the security of our Site and transactions

Data Protection Statement

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

All payment transactions are processed through secure, PCI-DSS compliant payment gateways, and we do not store your full credit card or payment details on our servers.

We will never sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookie Policy

Our Site uses cookies to enhance your browsing experience, analyze Site traffic, and personalize content and ads. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Necessary Cookies: Required for the basic functionality of our Site, such as shopping cart and checkout processes.
  • Analytics Cookies: To track and analyze Site usage, traffic, and user behavior, to improve our Site and services.
  • Marketing Cookies: To personalize ads and send relevant promotional communications, based on your preferences.

You can manage or disable cookies through your browser settings. However, disabling necessary cookies may affect the functionality of our Site.

For full details, please view our complete Cookie Policy.

Third-Party Services

We may share your personal data with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (e.g., PayPal, credit card companies) to process transactions
  • Shipping and logistics providers to fulfill orders
  • Analytics and marketing tools to improve our Site and services

These third parties are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we have contracted with them.

Your Rights

You have the right to:

  • Access, correct, or update your personal data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw your consent to data processing at any time
  • Object to or restrict the processing of your personal data
  • Request a copy of your personal data in a machine-readable format

To exercise any of these rights, please contact us at HangZhouBAG@outlook.com.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

Company: Hangzhou Xuankaizi Advertising Co., Ltd.

Email: HangZhouBAG@outlook.com

Phone: +86 13221059054

Address: Room 1408-4, Building 4, Zhenaoyuan, Xixing Street, Binjiang District, Hangzhou City, Zhejiang Province, China

This Privacy Policy is effective as of the date of publication and is subject to change without notice. We will notify you of any material changes via our Site or email.